Trent Safety Services have over 15 years experience in the service provision industry. As a company, we feel that the foundations of a reliable partner are simple: Do the job right, do the job on time, remain professional at all times, treat the task as if it were your own property and treat people with respect.
Trent are always looking for initiatives to become more productive as a business, and to also find new ways to satisfy our customers. As a business, we prefer to not stand still.
Serice is in our name. Without consistent high levels of customer service, we can not grow as a business. Our honesty policy is a reason more and more companies are turning to Trent for maintenance contracts. We will never sell you something that you do not need.
Just like a fire, take one of these elements away from our business and we can not continue to burn brightly. Its not just a policy for us, its literally the way we work. We value every single team member, service provision and customer.
Our team are our most important asset. We are proud of every single one of them and they carry the values of Trent every where they go. All of our staff are CRB checked and will be in full uniform for every job. For us, a happy team are a successful one. This is why we engage in regular one to ones and development meetings, hold functions to implement a strong team spirit, and offer an annual bonus scheme, for Trent hitting their service targets. We recognise that without our team, we can not offer you outstanding service. We always invest in engineer and staff training to enhance our product offering. Making sure our team have a great place and providing opportunities is a priority
We realise that cost is important to all of our customers, which is why we try to remain competitive. That being said, we recognise that providing a reliable honest service is just as paramount. This is where we believe our technology offering separates us in the market place. Our aim is simple, don't just say what we have done, prove it. Send certificates and asset lists immediately, and to keep you updated instantly with engineers visits and outstanding quotes. We have made the investment, to make your experience with us, seamless
As well as our staff, Trent invest in the latest technology that provides our customers with the online job management. All jobs and invoicing is produced electronically
We think this is genius. We asset tag all fire extinguishers as an example so we can provide a report on service complete, extended test due and artificial intelligence to show them onsite. Never miss a service visit again
Email or text clients. Receive on the way messages, Real time progress of jobs and reporting suites are all available. Never miss an appointment, and always feel updated
Never miss a task again when we send our engineers a schedule of works to complete. This can be split down by site and further by engineer. All jobs completed can be signed for by the client to complete the works resulting in an instant invoice
Managing quotes could never be easier. All quotes are created online and sent to you electronically. We can include quote options for you to accept online
Need evidence of site issues or completed jobs - not a problem as Trent can upload these to each job and they will come through on your completion notification